Dear Tere Mana, As stated in our previous email, your account has an outstanding invoice amount of $17.00 for contract 94913909. Please note that your contract will be locked within the next few days if payment is not received. Solution: Please log in to your IONOS account as soon as possible using the login button below. You can find more details about the failed payment there and simply follow the instructions. As soon as we have received the payment, you will be able to use your package to its full extent again. Further information about invoices If the invoice is overdue, we reserve the right, in accordance with our terms and conditions, to restrict or refuse our services and, if necessary, to terminate the entire contract without notice, even without prior suspension. You will then lose all associated services, including domains and email accounts. Please ignore this message if you have already made the necessary payment. If you need our support or if you have any questions, please don't hesitate to call us on 1-484-254-5555. Sincerely, IONOS Customer Service | 
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