Best tips to keep your IONOS account secure

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The best tips for keeping your IONOS account secure

The top 3 recommendations for the security of your IONOS account

Hello Karuna,

Cybercriminals repeatedly circulate fake emails that are disguised as official information from IONOS. We will show you how to recognize such emails and how to effectively protect your data against online threats. By following our top 3 recommendations, you can make sure you stay protected.

Spot the phishing emails

Phishing is a method in which fraudsters attempt to obtain your personal information by posing as trustworthy sources. Therefore, always be careful with suspicious emails or links that ask you to reveal your login details. Make sure to check the return address and be skeptical if you are asked for personal information.

You can easily tell that emails are from IONOS, for example, when they include your customer number in the header on the right under the login button. And if you are ever unsure, you can easily confirm the authenticity of IONOS emails using our easy verification page.

Enable two-step verification

“Two-step verification” (2-factor authentication) is an additional layer of security for your IONOS account. When logging in, another step is required in addition to your password. This significantly reduces the risk of cyber attacks. Protect your IONOS account now when you log in.
We have made the two-step verification process very convenient for you.
It is best to activate at least one of the two solutions:

For IONOS Mobile App:
We will send you a one-time message via the IONOS mobile app on your smartphone or tablet. Simply confirm and you will be logged in securely.

For Authenticator Apps:
You receive a unique 6-digit code on your smartphone or tablet via an authenticator app. Simply enter the 6-digit code and you will be logged in securely

Create a strong password

A strong and unique password is particularly important to protect your IONOS account and your data from unauthorized access.

Many users have the same weak passwords for multiple websites and services. Are you one of them too? Then we recommend that you change the password for your IONOS account.

With these top 3 recommendations, you can significantly increase the security of your IONOS account. We would be happy to show you more tips & tricks and what you need to pay attention to so that your data and applications are always completely secure in our IONOS Help Center.
> Everything about security

Our final recommendation is that you visit the website of the Canadian Centre for Cyber Security, or the Cyber Centre for short. The Cyber Centre provides information about current topics and incidents regarding digital consumer protection.
> Tips for everyday digital life

Best wishes,
The IONOS Team